
In the main Skype window, go to the Conversations section, right-click the message and select Delete Conversation.Conversations are indicated by a speech bubble icon.In the main Skype for Business window click on the Conversation icon.You can stop saving conversations by disabling the option ( Options > Tools > Options > Personal).

Skype for Business conversations are saved by default.


Compare mailbox item sizes between known working and Secondly, do problem users have an excessive amount of items in their mailboxes? This can cause EWS times-outs similar to when Skype is trying to pull hi-res contact pictures from Exchange but failing. You provided Skype and Exchange versions, but not a client version which is also applicable in to this type of problem. Test with the latest client available form theĭownloads and Updates Centre. Is there a difference in client version between the users that are working and the ones that aren't. As it's not affecting everyone, it would suggest this is perhaps a variable on the client side.
